About Arnold
Your Centralised Portal to Running a Successful Gym
Stingrae Database Services started developing Arnold in the late 1990s. Since then it has evolved several times and is currently supporting many successful Martial Arts businesses throughout Australasia.
- Know everything about your members
- Keep track of payments and classes (sell by the class or by the day/week/month etc...)
- Query your members and email them ... and see the open rate (Silver & Gold)
- Integrated Direct Debiting via Worldpay
As we are passionate about creating the best system possible, we often take requests from partners and code these features into the application. It's a community-built system!
Modern & Clean Design
It's gone through many re-designs since 1998 and keeps improving!
User Friendly
With one click registration, all your members' sales and classes are recorded and cross-checked.
Easy To Use
It's pretty much a "set and forget" setup with some neat reports giving you insights in your business.
Members
Class Registrations
Weeks of Support!
Percent Uptime
Additional Services
Besides our popular Arnold CRM Software we can also help you with other IT concerns for your business, including but not limited to:
Web Design
Does your gym require a fresh new website?
One that loads quick, and is liked by Google?
Allow us to give you a Quote!
We'll Help You Buy Members!
For every $1 you spend on advertising, you need to get back at least $1.01
But without a comprehensive tracking system there is no way to know if your marketing is worth it.
Read this blog post to learn more.
Mobile Phone Apps
Would you like Members to view their class history, or check in to classes via their phone?
What about sending them a Push Notification if a class is cancelled?
Both personalised iOS and Android Apps are included in the Gold Plan.
Integrations
Whether you are happy with your existing site, or we do it for you, you can integrate Arnold data.
Every plan (even Free) includes an online member sign-up page and a live “today’s classes” link for your site — cutting out annoying data entry!
Need something deeper? We'll quote custom integrations.
Everything Arnold Does
Built inside a working martial arts school, for martial arts schools. Every feature below is included on every plan unless it's marked Silver & Gold or Gold.
Members & Families
Know everything about every student, and keep whole families on one account.
- Single and family accounts — many contacts per account
- Your own account statuses (active, on hold, closed …)
- Custom contact fields, DOB & age, emergency details
- Medical OK flag, shown at check-in if you want it
- Current instructor / mentor for each student
- Notes, payments, classes, gradings and messages on one screen
- Quick member search from the dashboard
Online Sign-Up & Waivers
New students fill in their own details — no more re-typing paper forms.
- Your own online member sign-up page for your website
- Online insurance waiver / T&Cs, edited by you
- Captures address, emergency contact and "how did you find us?"
- Self-service member import from CSV or Excel, with duplicate checking
- …or send us the spreadsheet and we'll import it free
Classes & Timetable
Set your timetable once — Arnold creates every class, every day.
- Multiple martial arts styles, each with its own classes
- Step-by-step setup wizard
- Classes auto-generate daily; add one-off classes any time
- Class size limits, per class or as a default
- Cancel a class or change its instructor in one click
- Weekly timetable view
- Live "today's classes" link for your website
One-Click Check-In
Check a student in and Arnold does the checking for you.
- Confirms a valid, unexpired membership or class pack
- Enforces "X classes per week" limits and class capacity
- Flags students who are ready to grade
- Pops up staff alerts and milestones at the desk
- Shows balance owing and membership expiry on the class list
- Optional member self-check-in page
Gradings & Belts
Track every student's journey from white belt up.
- Belt / grade levels for each style, in order
- Minimum classes required before each grading
- "Classes to go" countdown shown at check-in
- Full grading history: date, grade and who graded them
- Report of students by their last grading
Milestones, Birthdays & Reminders
Never miss a chance to recognise a student — or follow one up.
- Your own milestones: 50 classes, 1 year training and more
- Detected automatically every night, with an alert badge
- Birthday alerts and birthday report
- Staff notes with reminder dates and check-in pop-ups
- Upcoming reminders on your dashboard
- "Who hasn't trained since…" report to win students back
Memberships, Sales & Invoices
Sell it however you like — Arnold keeps track of who owes what.
- Weekly, fortnightly, monthly and yearly memberships
- Class packs, casual classes and once-off products (uniforms, gear)
- Recurring memberships generate automatically
- Expiry by time or by number of classes
- GST/tax, your payment methods, receipts and balances
- Printable tax invoices with a Pay Online link
- Email invoices in one click Silver & Gold
- Track cancellations with your own reasons
Direct Debit via Worldpay
Fully PCI-compliant automated billing, built right in.
- Secure online direct debit sign-up for each member
- Payments sent to Worldpay automatically every day
- Results come back by themselves — no manual matching
- Failed payments create alerts on the member's account
- Worldpay batch and transaction reports
- Members can pay outstanding invoices online
Email, SMS & Push Silver & Gold
Keep in touch with your members — and see who actually reads it.
- Drag & drop email template builder
- Mail-merge fields: name, app login, Pay Online link
- Open tracking for every recipient
- Automatic bounce handling and one-click unsubscribe
- SMS messages with personalisation
- App push notifications Gold
- Campaign history with open rates
Advanced Member Search
Find exactly the right group of students, then act on them all at once.
- Search by status, classes attended, grading, instructor or contact details
- Export the results to Excel
- Change account status for everyone in the list
- Email the whole list Silver & Gold
Marketing & Lead Tracking
Know which advertising actually brings students through the door.
- Three-level marketing source on every new member
- Referral tracking — see which members bring friends
- "Power Marketing" tracking links for your website and ads
- Account source and referral reports
Dashboard & 20+ Reports
A live dashboard plus reports for members, classes and money.
- Dashboard: active members, new this week, today's classes, 12-month trend
- Attendance by month, by student, by class and by instructor
- Outstanding debtors and sales by item and by month
- Monthly income projection from recurring memberships
- Cancellations, new accounts and status trends over time
- Custom reports built on request
Reception & Member Apps
Check-in at the desk, and your gym in every student's pocket.
- FREE Android reception tablet app, in your logo and colours
- Personalised iPhone & Android member app Gold
- Members check in, see class and grading history and read messages
- Video library for your members (YouTube)
Run Your Business
The admin bits, handled.
- Multiple staff logins with access levels
- Your logo, time zone, currency format and invoice footer
- Clear subscription and invoice history inside the app
- In-app support tickets and video guides
- Free 30-minute onboarding session
2026 Pricing
We're serious about helping you grow — which is why Arnold is free to start, with a 30-day money-back guarantee when you upgrade.
Starter - FREE
$0per month
- 50 Active Members
- Unlimited Closed Members
- Unlimited Styles, Classes and Membership Types
- Android Tablet Reception App
- Integrated Direct Debiting
- Online Member Sign-Up Page & Waiver
- All Reports
- Email & SMS (upgrade to Silver)
Get Started
Silver
$77 per month
- Everything on the Starter Plan
Plus
- 200 Active Members
- Email Your Members — 2,000 Emails per Month
- Email Templates, Open Tracking & Emailed Invoices
- We Set Up Email Sending For Your Gym
- Unlimited SMS Messages at $0.10 per message
Get Started
Gold
$187 per month
- Everything on the Silver Plan
Plus
- 500 Active Members
- 10,000 Emails per Month
- Personalised iPhone and Android Member Apps
- App Push Notifications
Need something custom? If you're on Free or Silver and want member apps, or need website development, hosting, custom Arnold integrations, or a different billing provider — get in touch for a quote.
All prices in Australian Dollars incl. GST. Billed monthly by Direct Debit, or save 10% paying 12 months upfront.
100% Money-Back Guarantee
If you upgrade and decide Arnold isn't right for your gym within 30 days, we'll refund every cent. No questions asked.
Start Free TodayFrequently Asked Questions
Everything you need to know about getting started with Arnold.
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Does Arnold track student progress, attendance, and rank advancements?
Yes — and it's all done with a single click! Every class enrolment automatically checks whether the member has a valid sale, is eligible for the class, has reached a grading threshold, has any alerts from staff, or has hit a milestone like a class count or training anniversary.
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How does Arnold handle class scheduling and timetables?
When you first create your account, the Setup Wizard guides you through building your weekly timetable. Once done, it's set and forget — classes auto-generate every day. You can also add irregular one-off classes at any time.
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Does Arnold support automatic billing and overdue payment reminders?
Yes. Arnold is fully integrated with Worldpay for PCI-compliant direct debiting. If a payment fails or is missed, the system generates alerts and reports automatically. We can also quote for integration with other billing providers depending on their API.
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Can Arnold send emails, SMS, or app push notifications?
Email and SMS are available on the Silver and Gold plans (the free Starter plan doesn't include email or SMS). App push notifications come with the Gold plan, which includes your own personalised iPhone and Android member app.
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Can I import our existing member data?
Absolutely. We'll import your existing members from any CSV or Excel file at no extra charge. We also include a free 30-minute online onboarding session to get you up and running quickly.
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Can Arnold integrate with our existing website?
Yes — on every plan, including the free Starter plan. Every gym gets its own online member sign-up page (with your waiver) and a live “today’s classes” link to put on your website. We can also build you a new site, or custom integrations, if needed — just ask for a quote.